1. Introduction This Commercial Policy outlines the terms under which services like webinars, courses, one-on-one coaching, and memberships are offered through ljb-stressmanagement.com- named Website.
By accessing and purchasing these services, you agree to comply with and be bound by these terms.
2. Pricing and Payment Fees: All prices for webinars, courses, coaching sessions, and memberships are as listed on our website. We reserve the right to modify prices but will honor the prices at the time of booking.
Payment Methods: Payments are accepted via credit card, PayPal, and other specified digital payment platforms.
Security: We ensure the security of your payment information using industry-standard encryption technologies.
3. Booking, Rescheduling, and Cancellations Registration and Booking: Customers need to register an account and can book sessions directly through our online platform.
One-on-One Coaching and Coaching Packages: Bookings for one-on-one sessions must be scheduled at least one week in advance. Customers can reschedule up to 48 hours prior to the session without penalty.
Cancellations: For webinars and courses, cancellations made up to 24 hours before the scheduled start time will receive a full refund.
For one-on-one coaching, a cancellation notice of at least 48 hours is required for a full refund.
Coaching packages can be canceled with a prorated refund for unattended sessions if notified one week in advance.
4. Membership Subscription Enrollment: Memberships are billed on a recurring basis and will automatically renew each month. Benefits: Members gain access to exclusive content, scheduled webinars, community forums, and discounts on additional services.
Cancellation of Membership: Memberships can be canceled anytime through the user’s account dashboard, but the current month’s fee is non-refundable.
5. Intellectual Property Content Ownership: All materials provided during sessions, including but not limited to training videos, documents, and webinar recordings, are proprietary and owned by ljb- stressmanagement.com
Usage Rights: Content provided is for personal use only and may not be reproduced, distributed, or used for any commercial purposes without explicit permission from the Website.
6. User Conduct Community Interaction: Respectful and professional conduct is expected in all interactions within webinars, courses, and forums. Prohibited Actions: Users must not engage in harassment, use offensive language, or disrupt service delivery in any form.
7. Dispute Resolution Issues and Concerns: Should disputes arise, please contact us first to seek a resolution. We are committed to fair and swift resolution of concerns to ensure customer satisfaction.
Legal Actions: Disputes that cannot be resolved amicably will be settled in accordance with the laws of [Jurisdiction], and, if necessary, through mediation or arbitration.
8. Modifications to the Commercial Policy Updates and Changes: We reserve the right to update this policy as needed. Changes will be communicated through our website and become effective immediately upon posting.
9. Contact Information If you have any questions regarding these policies or require assistance with our services, please reach out through laurie@ljb-stressmanagement.com